Shipping & Delivery Policy

Many other web sites that have special rules and lots of fine print, ASR Consumer Products has a transparent and clear shipping policy for all orders placed on our website.

We are committed to delivering your order accurately, in good condition, and always on time promised by us in our website.

How is your Order Confirmed?

With every order, you will receive an e-mail containing the details of the order placed by you. Once we ship the product, you will receive another e-mail containing the shipping details.

  • Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.
  • We deliver the products within the time specified on the respective product details page. However, please note that delivery times might vary based on shipping address. To know the specific delivery time frame that applies to a product for your area, please input the pin code from which you are ordering that product in the “Check Deliverable Area” section on the Right panel of the Product Display Page and Click “Go”.
  • Some items have to be imported from outside India which can take about 10-15 days to be delivered to you as mentioned on the product details page. For all areas serviced by reputed courier companies, the delivery time usually is 2-4 working days.
  • Jewellery items can take about 15 days to be delivered, as on occasions, the same are manufactured after the order is placed. Heavy or bulky items: Some products on our website are heavy or voluminous and shipped through our surface logistics partner.
  • These orders usually take 8-10 working days to be delivered as specified in the product details page.
  • If you place/confirm your order after 11am, please add one additional day to the timeframe of delivery days as displayed on the product details page.
  • We deliver on all week days (Monday to Saturday), excluding public/national holidays. In few cities we undertake deliveries on Sundays as well.
  • While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
  • While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
  • If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package and call our Customer Care +91 – 44 – 43529935 (Office) or mail to mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
  • You may track the shipping status of your order on our website, by clicking at Track your Order section.
  • Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.